The Ordering Process
Thank you for considering Beurre Pastry Shop for your pastry needs!
We are an online bakery that delivers in and around the Bay Area and ships nationwide. In either case we generally need 3 days' lead time as each product is baked to order. Never be afraid to ask if we can do a last minute order for you!
We deliver all around the Bay Area. Delivery is complimentary within a few miles of our kitchen. Outside of that range, there is a minimum order with a delivery fee of $15.
Yes, we ship nationwide! Head to our Nationwide Shipping page to see our current shipment offerings. Shipments generally go out Tuesdays - Thursdays. Our 3-5 business days include processing time to the ship date, but your order may arrive outside of that window. All orders ship Priority. If your shipment is delayed by the carrier, we unfortunately are not able to speed up the process once your goodies are in the mail.
Trouble placing your Local Delivery order?
The most frequent issue revolves around delivery time. When requesting a specific time make sure you are ordering for a date and time that is at least 72 hours/ 3 days from placement. This includes time, so if you're ordering for 71 hours away you will need to adjust the time to reflect at least 3 days for our system to accept your order. Sometimes our system doesn't recognize local addresses. Feel free to shoot us a message and we can confirm your order and set you up with a digital invoice instead.
Local Delivery Times
Our ordering system allows you to select a specific delivery time. We try to honor your choice of time as much as possible. However, sometimes our delivery schedule forces us to deliver your goodies earlier than your requested time. We try to never deliver later than 15 minutes past your delivery time, but do recommend you pad your delivery time request. If we do need to shift your delivery time to later, we will contact you before the delivery date to confirm with you. Late delivers are incredibly rare and you will be contacted if something has come up.
We would be honored to cater your next event! Regardless of whether you're throwing a small soirée or a large festival, you can choose from any of our online products. We can also offer smaller portions of each of our products -- if you are seeking bite-sized desserts, we highly recommend our Beurre Bites. To inquire about catering, please fill out our Contact Page form.
We also offer custom-tailored treats for your themed events. If you're seeking sweet and savory items for any type of event, please let us know. We love planning custom menus for your special occasions.
Beurre Bake-Along Demo Videos
We can absolutely include a complimentary gift note with your goodies. Just leave your desired message in the "note" section at check-out.
When ordering from our Bars & Brownies menu, you may request "Beurre Bites," our version of bite-sized bars, in the "special requests" section. If you are looking for smaller portions of bars, this is a great option. By requesting this you are asking for all of the bars to be quartered, allowing yourself and guests the ability to taste a large variety of bars in smaller, pre-portioned bites.
We use peanuts, tree nuts, eggs, wheat, and milk in many of our products. If you would like to know more about a specific product, please don't hesitate to Contact Us.
Any Other Questions
If there is ever any confusion at check out, please feel free to leave us a note in the "note" section during check out or send us a message from our Contact Page. We will get back to you as soon as possible about your questions and concerns.